TogetherGet the app

Privacy

Privacy Policy

How Together collects, uses, and protects your information, and the choices you have. Built for two people, not for advertisers.

Last updated June 16, 2026

Together (“Together”, “we”, “us”) is an app for long-distance couples, operated by Together. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using Together, you agree to the practices described here.

In short

Together is built for two people to stay close. Most of what you create is shared only with your partner.

We don't sell your data, show third-party ads, or track you across other apps and websites.

Your location is end-to-end encrypted, so only your partner's device can read it. We can't.

We use a small set of trusted providers (Apple, our hosting/storage, and a privacy-respecting analytics tool) to run the service.

Who this applies to

This policy covers the Together iOS app and its backend service. Together is intended for adults; it is not directed to children under 13, and we do not knowingly collect personal information from them (see Children's privacy below).

Information we collect

Account & identity

  • Sign in with Apple. We use Apple's authentication to sign you in and create your account. We store a unique account identifier provided by Apple. We do not store your Apple ID password, and we do not retain your Apple email address or Apple account name for our own use.
  • Display name. A name you choose, shown to your partner.

Profile & relationship

  • Your mood, status message, time zone, and the couple's anniversary date.
  • The connection linking you and your partner.

Content you share

  • Moments (photos), doodles (drawings), notes / weekly gratitude, song dedications, and calendar events. This content is shared with your partner within your connection.

Location (optional: the “Distance” feature)

  • If you enable distance sharing, the app collects your precise location and shares it with your partner.
  • This location is end-to-end encrypted on your device before it leaves it. It is stored only as encrypted data that we cannot decrypt or read; only your partner's device holds the key. You can turn distance sharing off at any time.

Purchases

  • If you buy Together Plus or other in-app purchases, Apple processes the payment. We receive your subscription/purchase status (to unlock features) but never your payment card or bank details.

Device & technical data

  • A push notification token so we can deliver notifications.
  • Basic technical context such as app version and device/OS information used by our analytics provider.

Usage analytics

  • We collect product-usage data, such as screens viewed, features used, and in-app actions, to understand and improve the app. This is processed by our analytics provider (see How we share information below).
  • Analytics events are associated with your account identifier. We do not record your screen, and we do not send your photos, messages, notes, or location to our analytics provider. We may attach coarse, derived properties (for example, your mood category or how long you've been connected).

We do not collect: contacts or address book, health or fitness data, financial information beyond purchase status, browsing history, or advertising identifiers (IDFA).

How we use information

We use the information above to:

  • Provide the app: authenticate you, connect you with your partner, and power features (moments, moods, distance, journal, chapters, dedications, notifications, and more).
  • Process purchases: unlock and manage Together Plus and other purchases.
  • Improve the app: analyze usage to fix problems, understand which features help, and plan new ones.
  • Keep the service secure and reliable: prevent abuse, debug issues, and maintain uptime.
  • Communicate: send functional notifications (such as a nudge or a partner's update) and respond to your requests.

We do not use your data for third-party advertising, and we do not track you across other companies' apps or websites.

How we share information

We share information only as needed to run Together:

  • Your partner. Content and signals you create in a connection (name, mood, status, moments, doodles, notes, dedications, events, and, if enabled, your encrypted location) are shared with the partner you're connected to.
  • Apple. For Sign in with Apple, App Store purchases, and push notification delivery.
  • Analytics provider (PostHog). Processes product-usage data on our behalf to help us improve the app. Configured without session recording or advertising features.
  • Music services (such as Apple Music, Spotify). When you search for a song to dedicate, your search query is sent to these services to return results.
  • Infrastructure providers. Our hosting, database, and object-storage providers store and process data so the service can operate. They act as our processors under appropriate agreements.

We may also disclose information if required by law, to protect our rights or users' safety, or in connection with a business transfer (such as a merger or acquisition), subject to this policy.

We do not sell your personal information.

Data retention

We keep your information for as long as your account is active and as needed to provide the service. If you delete your account, we delete or de-identify your personal data within a reasonable period, except where we must retain certain records to comply with legal obligations, resolve disputes, or enforce our agreements. Encrypted location data is short-lived by design.

Your rights & choices

Depending on where you live (for example the EEA/UK under GDPR, or California under CCPA/CPRA), you may have rights to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Delete your data (the “right to be forgotten”).
  • Port your data to another service.
  • Object to or restrict certain processing.

You can exercise these rights by contacting us at hello@try-together.app. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

On-device controls you can use any time:

  • Location & notifications: manage in iOS Settings; turn distance sharing off in the app.
  • Disconnect / stop sharing: stop sharing content with your partner via the app.

Deleting your account & data

You can delete your account from within the app (Settings), or by emailing hello@try-together.app. Deleting your account removes your profile and associated content from our active systems, subject to the retention exceptions described above.

Security

We protect your information with measures including:

  • Encryption in transit (HTTPS/TLS) for all communication with our servers.
  • End-to-end encryption for distance/location data, so we cannot read it.
  • Secure key storage on your device (iOS Keychain).
  • Access controls and standard operational safeguards on our servers.

No method of transmission or storage is 100% secure, but we work to protect your data and continually improve our safeguards.

International data transfers

We may process and store information in countries other than where you live. Where required, we use appropriate safeguards (such as standard contractual clauses) for international transfers.

Children's privacy

Together is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us at hello@try-together.app and we will delete it.

Changes to this policy

We may update this policy from time to time. We will revise the “Last updated” date above and, for material changes, provide a more prominent notice (such as in-app). Your continued use of Together after changes take effect means you accept the updated policy.

Contact us

Questions or requests about your privacy? We're a real couple, and we read these.